Shipping Information
Thank you for shopping at Kinder Trove! We are committed to providing fast, reliable, and safe shipping for all Sarah’s Silks products. Please read below for important details about order processing, shipping times, and tracking.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day. Once your order is processed, you will receive a confirmation email and shipping details.
Shipping Options & Estimated Delivery
We offer the following shipping options within the United States:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–4 business days
Please note that delivery times are estimates and may vary due to factors such as weather, carrier delays, or high-volume periods.
Shipping Costs
Shipping fees are calculated at checkout based on your order total, package weight, and shipping destination. Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update. We recommend keeping your tracking number until your package has been delivered.
Address Accuracy
Please ensure that your shipping address is complete and accurate. Kinder Trove is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by customers. If you realize there is an error after placing your order, contact us immediately to see if changes are possible before shipping.
International Shipping
Currently, Kinder Trove primarily ships within the United States. We are exploring international shipping options and will update the website once they become available. International shipments may be subject to customs fees, duties, or additional charges.
Lost or Delayed Packages
While we work closely with carriers to ensure timely delivery, Kinder Trove is not responsible for delays caused by external factors such as severe weather, carrier issues, or customs processing. If your package is lost or delayed, please track your shipment with the tracking number provided, and contact our support team if needed.
Shipping Policy Updates
We may update our shipping policies from time to time to reflect changes in processing times, carriers, or service options. The most current shipping information is always available on kindertrove.com.
At Kinder Trove, we strive to make your shopping experience as smooth and reliable as possible. From order processing to delivery, our goal is to ensure your Sarah’s Silks products arrive safely and promptly so your child can enjoy imaginative play without delay.